HOTEL POLICY

Treatments

B&B: overnight stay with breakfast
HB: overnight stay, breakfast and dinner served at the restaurant with a view of the partner Relais Pian delle Starze

Timetables

Check-in* from 15:00
Check-out until 10:00
*Mandatory online check-in required

Supplements and Reductions

Early Check-in e Late Check-Out: 30% the cost of the room
Infant 0-2 years old: free in bed with parents
Culla: € 15,00 per day (on request)
Small pets: € 15,00 per day
City tax: € 1 per day per person to be paid locally (from June to September) the other months € 0.50 per day

Payment and Cancellation Policies

Payment: to confirm the reservation, payment of 25% of the total is required, excluding accessory services to be paid locally. It is possible to pay by bank transfer, credit card. The balance must be paid on site at check-in.

Bank transfer
Banca Monte Pruno | Starza s.r.l.
IBAN: IT 70 F 08784 69300 010000018218
Available by booking at least 5 days before arrival.

Credit card
The security code (CVC) is required from the customer
Always available, with no down payment constraints.

Cancellation: free cancellation up to 30 days before arrival. Starting from the 29th day before arrival, 100% of the payment made will be retained. Starting from the 2nd day before arrival, 100% of the total will be retained.

No Show: in case of no show, a penalty equal to 100% of the total will be withheld.

Cleaning

Room cleaning and rearrangement: daily
Change of bed linen: 2 times per week
Change of towels: daily