Hotel Policy

Hotel Policy


The regulations of the Hotel Santa Rosalia provide for two types of treatment:

B&B: overnight stay with breakfast
HB: overnight stay with breakfast and dinner


Check-in* from 15:00
Check-out until 10:00
*Mandatory online check-in required

Breakfast: from 8:00 to 10:00
Dinner: Dining hall entry for dinner is expected from 20:00 until 20:30

Supplements and Reductions

Early Check-in e Late Check-Out: 30% the cost of the room (only low season)
Infant 0-2 years old: free in bed with parents
Culla: € 15,00 per day (on request)
Small pets: € 15,00 per day
City tax: € 1 per day per person to be paid locally (from June to September) the other months € 0.50 per day

Payment and Cancellation Policies

Payment: to confirm the reservation, payment of 25% of the total is required, excluding accessory services to be paid locally. It is possible to pay by bank transfer, credit card. The balance must be paid on site at check-in.

Bank transfer
Banca Monte Pruno | Starza s.r.l.
IBAN: IT 70 F 08784 69300 010000018218
Available by booking at least 5 days before arrival.

Credit card
The security code (CVC) is required from the customer
Always available, with no down payment constraints.

Cancellation: the customer can cancel free of charge up to 14 days before arrival. Starting from the 13th day and up to 72 hours before arrival, the cost of the deposit equal to 25% of the cost of the stay will be charged. Starting from 72 hours and in case of No Show, the customer will have to pay the total amount of the reservation.


Room cleaning and rearrangement: daily
Change of bed linen: 2 times per week
Change of towels: daily

Click here to know the range of services offered by the Hotel Santa Rosalia.